Introduction

Welcome to Dereham Community Physiotherapy (“we,” “us,” or “our”). These terms and conditions (“Terms”) apply to the use of our website www.derehamphysiotherapy.com (the “Website”), including any services provided through the Website. By accessing or using our Website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our Website.

 

We reserve the right to modify these Terms at any time. It is your responsibility to review this page periodically for updates. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

 

1. Services

Our Website provides information about physiotherapy services and allows you to book appointments. All services provided by our clinic are subject to their own specific terms, conditions, and disclaimers, which will be communicated to you at the time of booking.

 

1.1. Medical Advice Disclaimer

The content on our Website is for general informational purposes only and does not constitute medical advice. You should not rely on this information as a substitute for professional medical diagnosis, treatment, or advice. Always consult with a GP or one of our qualified healthcare professionals for specific concerns about your health.

 

2. Appointments and Cancellations

2.1. Booking Appointments

You may book an appointment through the external link https://clientportal.uk.powerdiary.com/clientportal/derehamphysiotherapy on our Website. By making a booking, you agree to provide accurate information to ensure proper scheduling.

 

2.2. Cancellations

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made outside of this window may be subject to a cancellation fee.

 

3. Payment Terms

All payments for physiotherapy services can be made in person at our clinic or via bank transfer. We accept the following payment methods: Visa, MasterCard, American Express, Bank Transfer, Cash (Sterling) & via ClearPay.

​

3.1. Refunds

Refunds for cancelled or rescheduled appointments are only provided in accordance with our cancellation policy. Please contact us at contact@derehamphysiotherapy.com for any refund inquiries.

 

4. User Conduct

By using our Website, you agree to:

• Use the Website for lawful purposes only.

• Not engage in any activity that disrupts the Website or compromises its security.

• Not upload or share any malicious or harmful software.

• Not attempt to access unauthorised areas of the Website or our servers.

​

We reserve the right to suspend or terminate your access to our Website if you violate these Terms.

 

5. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the intellectual property of Dereham Physiotherapy or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

​

You are not permitted to reproduce, distribute, or use any content from our Website without our prior written consent.

 

6. Limitation of Liability

To the fullest extent permitted by law, Dereham Physiotherapy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our Website, including but not limited to errors, inaccuracies, or service interruptions.

​

We do not warrant that our Website will be free from viruses or harmful components.

​

7. External Links

Our Website may contain links to external websites operated by third parties. These links are provided for your convenience, and we are not responsible for the content or policies of third-party websites. Accessing these external links is done at your own risk.

 

8. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which can be found here. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal data.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

10. Contact Us

If you have any questions regarding these Terms or need assistance, please contact us at:

 

Dereham Physiotherapy

Bloomfield Clinic, 2 Bloomfield Court, Theatre Street, Dereham, NR19 2NJ

Email: contact@derehamphysiotherapy.com

Phone: +447598205011